BE-ICS desktop computer requests | Industrial Control Systems

BE-ICS desktop computer requests

Generic desktop articles (computer, keyboard, mouse) can be bought with the groups desktop computing budget code. Specific equipment for projects or limited use require a corresponding budget code, e.g. the section budget code of the requester. It is advised to get the agreement of your section leader or supervisor before a purchase.

Goto the BTE desktop support page on the CERNService Portal: https://cern.service-now.com/service-portal?id=service_element&name=BTE-internal-computing-support and choose one of the proposed actions.

Fill in the request with the required material. Choose the group BE-ICS and budget code 72355. The CERN stores catalogue with complete descriptions can be found in EDH: (usually part of code 80: https://edh.cern.ch/edhcat/Browser?command=changeTopNode&argument=253148)

Once the request is sent, a SNOW ticket will be created where the requester may follow up the progress. The EDH MAG request will be sent to the BE-ICS desktop (72355) budget holder (=Uwe) who will forward the document for signature to the supervisor of the requestor. He/she may then approve (or deny) the purchase.

The progress of the Computer Request can be followed up via the SNOW ticket, the requester will be informed personally once the equipment arrives